FAQs

How long will the repairs take?
On your estimate, there is an estimated number of hours it will take to make the repair. Divide that number by 5 to estimate how many days the work will take. If we find additional damage, it may extend that time. We will contact you if any additional time is needed.

How do I pick a body shop I can rely on?
Its important to ask your friends and look at repairs the shop did to their cars. Ask the shop to see some of their work. Ask if their employees are i-Car Certified and paint certified. Ask if they do customer satisfaction indexing. If so, ask to see their scores. This will include comments other customers have made about them and their percentage of customer satisfaction.

What happens if you find further damage when my vehicle is taken apart?
We will let the insurance company know there is additional damage and get their approval to do the additional work. We may need to send the insurance company pictures and invoices. If its a large supplement to the original estimate the insurance company may send an adjuster to look at your car. We will notify you if your car needs to be in the shop longer than expected.

What insurance companies do you work with?
A reputable body shop will be able to work with any insurance company. They will contact the insurance company for you, call the adjuster and try to make the process a little easier for you.

What information is included on the first estimate?
Your initial estimate will have general information including your name, address, phone number, insurance information and claim number. It will also have the required parts list and repairs needed to fix your car, plus the amount of time you can expect your car to be in the shop.

Do I have to use the repair shop my insurance company suggests?
No. Its your car, its your right to choose the repair shop who fixes it.

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What makes us different...

  • Clean, child-friendly waiting area

  • Dedicated to customer service

  • Advanced frame straightening equipment

  • Spies Hecker / DuPont Paint Products

  • Lifetime guarantee on all work

  • No insurance hassles

  • Features advanced Garmat paint booth technology

 


Frequently Asked Questions

How long will the repairs take?
On your estimate, there is an estimated number of hours it will take to make the repair. Divide that number by 5 to estimate how many days the work will take. If we find additional damage, it may extend that time. We will contact you if any additional time is needed.

How do I pick a body shop I can rely on?
Its important to ask your friends and look at repairs the shop did to their cars. Ask the shop to see some of their work. Ask if their employees are i-Car Certified and paint certified. Ask if they do customer satisfaction indexing. If so, ask to see their scores. This will include comments other customers have made about them and their percentage of customer satisfaction.

What happens if you find further damage when my vehicle is taken apart?
We will let the insurance company know there is additional damage and get their approval to do the additional work. We may need to send the insurance company pictures and invoices. If its a large supplement to the original estimate the insurance company may send an adjuster to look at your car. We will notify you if your car needs to be in the shop longer than expected.

What insurance companies do you work with?
A reputable body shop will be able to work with any insurance company. They will contact the insurance company for you, call the adjuster and try to make the process a little easier for you.

What information is included on the first estimate?
Your initial estimate will have general information including your name, address, phone number, insurance information and claim number. It will also have the required parts list and repairs needed to fix your car, plus the amount of time you can expect your car to be in the shop.

Do I have to use the repair shop my insurance company suggests?
No. Its your car, its your right to choose the repair shop who fixes it.

 
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775 W. Johnson Drive, Terre Haute, Indiana  (812) 232-9735